PRIVACY POLICY

Welcome to PUFFORA . Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our store.

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1. INFORMATION WE COLLECT

We may collect the following types of information:

a) Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party providers)

b) Non-Personal Information

• Browser type and version

• IP address

• Device information

• Pages visited and time spent on our website

c) Order Information

• Products purchased

• Order history

• Transaction details

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2. HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including:

• Processing and fulfilling your orders

• Communicating with you regarding orders, updates, and support

• Improving our website, products, and services

• Sending promotional emails (only if you opt-in)

• Preventing fraud and ensuring security

• Complying with legal obligations

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3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences

• Understand website traffic and usage patterns

• Improve website functionality

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

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4. THIRD-PARTY SERVICES

We may use trusted third-party services for:

• Payment processing

• Shipping and logistics

• Website analytics (e.g., Google Analytics)

• Marketing and advertising

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

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5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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6. CUSTOMER RIGHTS

As a user, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (subject to legal obligations)

• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

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7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

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8. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

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9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

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10. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Store Name: PUFFORA
Email: puffora.wear@gmail.com
Address: RAHON ROAD,LUDHIANA

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By using our website, you consent to the terms of this Privacy Policy.